Frequently Asked Questions

EVENT

The minimum participation age varies according to the distances:

4km – Family Run: min. age 5 years old (or becomes 5 in that calender year)
4km – Beginning: min. 10 years old (or becomes 10 in this calender year)
7km: min. age 10 years old (or becomes 10 in that calender year)
13km: min. age 12 years old (or becomes 12 in that calender year)
19km and OCR Series: min. age 14 years old (or becomes 14 in that calender year)
42km Iron Viking: min. age 16 years old
60km Ultra Viking: min. age 18 years old

Participants under the age of 14 are only allowed to take part when accompanied by an adult aged 18 or older.

What is the difference between the different start waves?

Each start wave is named after a Viking god/goddess or king and has a different start time. This is to let you know at what time you must begin.

Can I come and watch? Is there an entrance fee?

Of course, you are very welcome to come and cheer on the participants! Admission is free, and the venue opens at 08:30 AM. In addition to numerous obstacles, there are also various stands, catering, etc., around the start-finish area. Please note that parking fees may apply when using parking facilities.

Do I have to do/conquer every obstacle?

No, every obstacle has a ‘walk by’. You define your own limits/capabilities. “Strong Viking is not a Race, it’s a challenge!”

*For the OCR Series (Racewave), different rules apply.

At what time should I be present?

We recommend that you arrive approximately 1.5 hours before your start time. This gives you enough time to park, pick up your start number, change clothes and put your bag away with the luggage. Fifteen minutes before your start time you are expected in the starting area for the warm-up. Your start time/running area can be found on your e-ticket.

Are there refreshments on the track?

Yes, during the run, there are several aid stations where, in addition to water and bananas, energy bars and drinks from Herbalife Nutrition are provided.

For Iron and Ultra Viking participants, it is possible to leave extra food at the designated station for this purpose.

Are there showers available?

After the event it is possible to wash off/shower in separate shower areas for men and women (except Family Edition). However, there are no closed shower cabins.

Is there somewhere to (safely) store my bag?

Yes, every participant receives a number on a wristband with which he/she can drop-off their bag in a guarded baggage room.* There are no lockers on site! Make sure you bring a bag for your belongings, at the checkroom they only accept bags and no loose items! Be advised, only 1 bag allowed per participant.

*Leaving your bag is always at your own risk.

Are there changing facilities available?

Yes, a separate changing area for ladies and gentlemen is available.

What time does the event start / when does the venue open?

This varies per event. In general, the event site opens between 07:30 and 08:00, and the first start wave starts between 08:30 and 09:00.

Is medical assistance available during the events?

We don’t expect anything to happen, but in case something does, our medical team is always on standby. To be completely honest, we mostly pay them to drink coffee… If we’re even more honest, we have more injured colleagues after a Monday football match than after an obstacle run. So participating in Strong Viking is completely safe. You’ll only have some muscle soreness!

How safe are the events you organize?

Although it may sound a bit scary or dangerous to some, our events are very safe. As a large organizer, we have to meet various safety requirements. In addition, we double-check and test all obstacles before each event. So, you can participate with peace of mind!

What is the address?

Nijmegen (NL)
Weg door de Berendonck 1, Wijchen

Amsterdam (NL)
Valleiweg (Intersection Oostbroekerweg), Velsen-Zuid

Balen (BE)
Endstraat, 2490 Balen

Gent (BE)
Verbindingsstraat, 9185 Wachtebeke

Hofstade (BE)
Tervuursesteenweg 395, 1981 Zemst

Frankfurt (DE)
Waldensberger Straße, Wächtersbach

Warstein (DE)
Zu Hause im Waldpark, Warstein

Berlin (DE)
Tropical-Islands-Allee 1,15910 Krausnick

TICKETS

I am injured/unable to attend, what now?

When purchasing your ticket(s), we offer an option for cancellation insurance. This insurance is taken out with an external insurance company, you can contact this third party via this link.

If you do not have cancellation insurance, unfortunately we cannot cancel/reschedule your ticket.

I made a mistake in my personal details, can I change this?

You can change the name through your personal dashboard. You can find the link in your confirmation email.

I lost my (e)ticket/I didn't personalize my (e)ticket, what now?

You can find your e-ticket through your personal dashboard. You can find the link to the dashboard in your confirmation email.

Lost your confirmation mail? Click here

My children do not have their own email address, how can I personalize the ticket?

Unfortunately, the system requires a unique mail address for each ticket. Fortunately, you can solve this easily: you can enter your own mail address and add your child’s name after it. Is your child named Frank? Then enter mail address+frank@gmail.com. As the main booker you still receive all tickets and a wrong mail address has no effect on the medal for the children, they also receive it without entering a valid mail address.

I did not enter any additional information, now what?

If you are late entering additional information and/or have ignored this request multiple times, all tickets/starting numbers will be in the name of the main booker. This person must pick up all start numbers on the day of the event upon presentation of valid identification and all individual e-tickets.

Please note, he/she should print out all e-tickets t.a.t to pick up the start numbers!

I want to downgrade my current ticket to a shorter distance, is this possible?

Yes, you can choose to run a shorter distance. You can update this through your personal dashboard under “change tickets”. Unfortunately, the price difference cannot be refunded retroactively.

I want to upgrade my ticket to a longer distance, is this possible?

Yes, this is possible. You can upgrade your distance through your personal dashboard. You can find the link in your confirmation email, under “change tickets”.

Please note: the Early Bird discount may no longer apply. If you booked your ticket during the Early Bird phase, the current ticket price may be higher. Unfortunately, we cannot apply the Early Bird discount retroactively. Any extra costs are for the participant.

I want to change my current start wave/day, is this possible?

Yes, you can change your start wave or event day, as long as the start wave or day has not sold out yet. Changing your event day is only possible within the same weekend, not between different events.

You can adjust this through your personal dashboard. You can find the link to this dashboard in your confirmation email.

Please note: the Early Bird discount may no longer apply. If you booked your ticket during the Early Bird period, the current ticket price may be higher. We cannot apply this discount retroactively. Any extra costs are for the participant.

I want to transfer my ticket to another person, is this possible?

You can change the name through your personal dashboard. You can find the link in your confirmation email.

World Pass tickets (WP) are non transferable.

I want to cancel my ticket, is this possible?

When purchasing tickets, we offer the option to add cancellation insurance. This insurance is provided by an external party. You can cancel your ticket via this link.

If you did not purchase cancellation insurance, we cannot cancel or refund your ticket. However, you can transfer the ticket to another person. Participant details can be changed up to 3 days before the event.

You can also safely sell your ticket through our partner TicketSwap.

AFTER THE EVENT

Where can I find my medal points and when will they show up in my account?

Your earned medal points can be found on the Strong Viking Medals for Life page.

Medal points will be uploaded to your account in the week following the event. This will be the email address you used during the purchase and customization of your ticket(s). Please note that this process may take up to five days.

When will the action photos be available online?

The finish photos and all action photos taken during the run will be available on our website in the week following the event!

Enjoy browsing!

I can't find my photos, what now?

You can find your action photos and videos on the Photo Page! Simply upload a photo or selfie, and the system will take care of the rest. If you don’t see yourself there or if there’s no photo, unfortunately, the photographer might have missed you or you might have skipped the obstacle.

Don’t worry, more photos are coming where you’re sure to be included!

Where can I find the results/finishing times?

During Strong Viking events, there is no timing registration for regular start groups (including Iron Viking).

If you participated in the OCR Series – Race Wave, you can check your results at www.ocrseries.com.

I have lost my belongings, have you found them?

Lost and found items are turned in to the lost and found department during our events. Lost something? Send as detailed a description as possible (including serial number) of the product to the address below: info@strongviking.com.

As soon as we find something we will contact you!

OTHER

How do I earn my medal?

Strong Viking works with a unique savings system called: Medals-for-LIFE! So, as the title says, you save your life for the various medals!

Do you have the Strong Viking – Sports app? Your medal points will be added to your account in the week after the event, this can take up to eight business days.

Want to know more about the different medals, how to save them, and when you get a point? Then check out the medal page for all your answers!

Will I receive a medal after completing the marathon/Iron Viking during the Trail Run?

Sure, the Iron Viking medal is only awarded during the Strong Viking Obstacle Run editions. However, during the Trail Run Marathon/Iron Viking event, you do earn a point towards your regular Medals For Life cycle.

I CAN'T FIND MY ANSWER...

Send an email!

Didn’t find the answer to your question on this page? Send us an email at info@strongviking.com and we’ll get back to you as soon as possible! Do you have a question 1 or 2 days before the event, or during the event itself? Then visit the press/info stand on location!

Come to the press or info stand at the event!

Do you have a question on the day of the event or 1 to 2 days before? For any last-minute questions, you can go to the press and info desk at the event site. Our team will be there to help you and is happy to think along with you.