Frequently asked questions
The mail was sent on Wednesday 16-09-2020 by firstname.lastname@example.orgemail@example.com. Maybe it ended up in your spambox. If this is not the case send an email to firstname.lastname@example.org and we will send the mail again.
Yes, contrary to previous communication, everyone has to make a choice about what happens to his/her ticket. This to give everyone the freedom to choose what happens to his/her current ticket.
When you buy a cheaper ticket than your previous ticket, you will receive a new credit code by email after completing the process. The value of the new credit is also described in this mail.
You need to submit your compensation choice before 01-03-2021. You can then activate your credit for any Strong Viking event of your choice until 31-10-2021.
The credit code can be activated until 31-10-2021. Please note that the compensation choice must have been made before 01-03-2021.
No, the choice has to be made by the mainbooker and needed to be made per order number. So if someone else has bought your ticket, go in consultation with your friends and make sure your choice is passed on by him/her. You can not pass on a choice per ticket, unless you have placed multiple orders.
If you really can't choose one of the editions in 2021, we offer the possibility to apply for a refund from February. Then the official calendar for 2021 is final and you can see if you really can't participate in any Strong Viking event before you apply for your refund.
Your parking ticket remains valid for an edition of your choice in 2021. Once the barcode has been scanned the validity will expire. So you can use it once in 2021.
The insurance for your ticket will remain valid for your new ticket in 2021. It is linked to your order number and will therefore automatically go with you to your new 2021 ticket.
Your ticket money has been converted into credits. Any payment, insurance and/or payment costs are not included and may result in a small (extra) additional payment to activate your ticket.
When you purchase your ticket(s) we offer the option to buy cancellation insurance. This insurance is provided by a third party, which you can contact via this link.
If you have not opted for cancellation insurance we unfortunately cannot cancel/change your ticket(s).
You can try to transfer your ticket to another person. To do this please read "Can I transfer my ticket to another person?".
Making changes to participant information can be done via Paylogic's customer support. Requests for changes of incorrect information can be made up to 3 days before the date of an event. You can contact Paylogic through e-mail, or telephone: (for NL) 0900 7295 6442 (€1,- per call) or (BE) 0900 70155 (€0,50 p/m).
Have you lost your e-ticket or deleted your confirmation email? You can print out your e-ticket again via the following link and request your ticket again.
You are required to create an account with Strong Viking when purchasing your ticket.
If you have missed the deadline to fill in the additional details, all the tickets/start numbers will be under the name of the person who has made the purchase. This person must then collect all the start envelopes in person on the day of the event by presenting a valid photo ID and the signed e-tickets.
If you are participating in the OCR Series please contact the organization at email@example.com
Yes, you can choose to run a shorter distance on the day of the event . There is no need to make a request for this. However, we unfortunately cannot refund the price difference between the distances once the payment has been completed.
Yes, this is possible. However, be advised that the request for an upgrade can be made up to 3 weeks before an event by filling out this form.
You will be charged a €1.95 administrative fee in addition to the price difference of the upgrade.
Requests are processed by Paylogic 3 to 4 weeks before the date of the event in question.
Yes you can! The change of day for a 2 day event is also possible! Be advised: this can only be done up to 3 weeks before to an event, provided the start wave (or day) in question is not sold out. You can check availabilities on the subscription page of the event.
A request can be made by filling out the following form.
Resquests are processed by Paylogic 3 to 4 weeks before the event.
Yes you can transfer your ticket to another person. Be advised: This can be done until three days prior to the event.
Do you want to transfer your ticket to another person? Click here!
The fee for the name change is €1 + transaction costs.
World Pass tickets (WP) are not transferable!
When purchasing a ticket we offer the option to buy cancellation insurance. This insurance is carried out by a third party. You can make a request to cancel your ticket by CLICKING HERE.
If you have not purchased cancellation insurance we cannot cancel/refund your ticket. However, you can transfer your ticket to another person. The ticket transfer can be done up to 3 days prior to the event by filling out this form.
Each start wave is named after a Viking god/goddess or king and has a different start time. This is to let you know at what time you must begin. Start waves also have varying distances between 42, 19, 13 or 7km.
For the Family Editions startwaves are designated by color according to their start time and vary in distance between 3 and 5km
The minimum participation age varies according to the distances:
4km - Family Run: min. age 5 years old (or becomes 5 in that calender year)
4km - Beginning: min. 14 years old (or becomes 14 in that calender year)
7km: min. age 14 years old (or becomes 14 in that calender year)
13km: min. age 14 years old (or becomes 14 in that calender year)
19km and OCR Series: min. age 16 years old (or becomes 16 in that calender year)
42km Iron Viking: min. age 18 years old
60km Ultra Viking: min. age 18 years old
Of course, you are very welcome to come and encourage the participants! Entrance to the area is free and open from 8:30am.
No, every obstacle has a ‘walk by’. You define your own limits/capabilities. “Strong Viking is not a Race, it’s a challenge!”
Yes! During the run there are a number of refreshments posts with water and Herbalife Nutrition drinks and power bars. Click here to see the products/ingredients. In addition, there is also a Red Bull Energypoint where you can enjoy Red Bull mixed with water to provide you with extra energy to complete the course.
For Iron Vikings there is the possibility to leave your own extra nutrition at a designated spot on the track.
After the event it is possible to wash off/shower in separate shower areas for men and women (except Family Edition). However, there are no closed shower cabins.
Yes, every participant receives a number on a wristband with which he/she can drop-off their bag in a guarded baggage room.*
Be advised, only 1 bag allowed per participant!
*Leaving your bag is always at your own risk.
Yes, there are separate changing rooms for men and women at the event.
Startwaves vary by event but generally follow the same standard schedule and depart every 20 minutes from 9:40 or 10:00 until 15:40.
OCR Series - 9:40*
Odin - 10:00
Loki - 10:20
Asmund - 10:40
Hagar - 11:00
Olaf - 11:20
Oerdo - 11:40
Sol - 12:00
Muddor/DMM - 12:20
Thor - 12:40
Kodran - 13:00
Fasolt - 13:20
Freya - 13:40
Ivar - 14:00
Walkure - 14:20
Karl - 14:40
Juno - 15:00
Hestia - 15:20
Borr - 15:40
The run is seperated into startwaves/groups and the first startwave begins at 9:40 am or 10am at the latest. While subscribing you can choose your own startwave/start time. The area (parking, facilities etc.) is open from 8:30am.
Weg door de Berendonck 1, Wijchen
Valleiweg (Kruising Oostbroekerweg), Velsen-Zuid
Endstraat, 2490 Balen
Verbindingsstraat, 9185 Wachtebeke
Pommernstraße 12, Fürstenau bei Osnabrück
Waldensberger Straße 65, Wächtersbach
Zu Hause im Waldpark, Warstein
Rennbahnstraße 16, Iffezheim
At certain locations, we collaborate with/recommend local hotels/camping grounds to offer you accomodation.
The finish photos of the Strong Viking Obstacle Run are posted after the personal (action) photos and videos on our Facebook pages*.
All the action photos and videos are uploaded daily in the week following the event on our website!
*make sure to check the facebook page of the country where the event in question took place.
You can search for your photos and videos via our Photo & Video page! Can't find yourself? Try using the name of a friend who aprticipated with you, maybe you will be in each other's pictures. Still no photos? The photographer may have missed you then and/or you skipped the obstacle in question. No need to worry, more photos will be posted online during the week and you'll surely find yourself!
During the Strong Viking events there is no time registration for regular startwaves. The important thing is to cross the finishline together, time here is of little importance. Did you participate in an OCR Series Race wave? Then check your results on www.ocrseries.com
Found items during our events are handed over to our lost & found at the information point. Did you lose something? Send us an email detailing the lost item(s) as best as you can (incl. serial number is relevant) to the following email address: firstname.lastname@example.org.
Strong Viking works with a unique savings system called Medals-for-LIFE! As the title says, you'll collect your whole life for the various medals! Would you like to know more about the different medals, how you can save them and when you get a point? Check the medal page for all your answers!
No, the Iron Viking medal is only awarded to participants who have completed the full distance within the set time schedule during an Obstacle Run, the Trail Runs do not count.