At Strong Viking we value every single one of our customers and every delivery carefully. The delivery service and charges are listed below and the cost of shipping will depend on your location and/or the size of your order.
Delivery time: 1-4 business days
Belgium & Germany:
Delivery time: 2-5 working days (based on local post processing time)
At the moment the Strong Viking Shop only fulfills orders in the Netherlands, Belgium and Germany through PostNL. Most orders are sent with Track & Trace, which allows you to tack your order in real time.
If you haven’t received your package based on the above estimates, please kindly send us a message at firstname.lastname@example.org with your name and order information.
RETURN AND EXCHANGE
If you are not fully satisfied with the item(s) you received, you can request an exchange or refund following the guidelines below:
Love it but need a different size? Within 30 days of purchase you can exchange your product (provided we have the desired item in stock) by returning it to:
Please contact us beforehand with the details or your exchange at email@example.com. Unfortunately, we do not cover return costs, excluding outstanding circumstances.
Or you can return the item(s) free of cost at any of our events. For dates and details please visit http://strongviking.com/obstacle-run/
You received a damaged or wrong product? Please contact us with the details of your order and the return reason. If you require a refund or exchange for a damaged product we will gladly do so and refund the return shipping cost.
All exchanges or returns are eligible within 30 days of original order date. Items should be unused, undamaged and in original packaging.
We will email you once the return/exchange is fulfilled.
If you still have any questions about our shipping and return policy please feel free to contact us.